Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business data such as company registration details, preferred delivery times, and budget preferences. This helps us deliver a service tailored to your business requirements.

Our website automatically captures certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to enhance our services and the user experience on our site. This helps us identify which corporate floral services are most beneficial to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

BasicForgePath respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us run our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize safeguarding your personal data and deploy suitable technical and organizational safeguards to protect it. This includes protected data storage, encrypted exchanges, and restricted access to personal information within our organization.

While we maintain strong security, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit how your personal data is used.

To exercise these rights, please contact us using the information at the end of this policy. We'll respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to provide our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie preferences via your browser settings. However, turning off certain cookies might impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only BasicForgePath and our site. We are not responsible for the privacy practices of external sites.

We recommend that you review the privacy policies of any third-party websites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.